Hotel a New Castle

“Clean room”

“Room was fine. Amenities wasn’t great. ”

“Staff were very accommodating. Room was clean. ”

“Excellent and courteous staff and experience. Breakfast was just ok, but the staff was very attentive and sweet. ”

“We had a wonderful NYE experience”

“Very happy with our 2nd stay at this hotel. Would highly recommend.”

“Great trip!”

“Great service ”

“It was an absolutely absolutely beautiful stay. The room is clean. The bed is comfortable. I couldn't ask for more. The food for breakfast was very good. I did have to leave a day early though because of weather. They had asked me if I wanted to stay cuz they said that the roads would not be clear to drive home today I was actually able to leave so I will be contacting you to get my money back for today to cancel that trip for today”

“I have found my permanent lodging when I’m visiting Roanoke! The modernity of the rooms, indoor access at a motel, wonderful staff, and an unbelievable rate! ”

“Great road trip stop with pets”

“In addition to being comfortable, clean and convenient, we thought the staff was very friendly and helpful”

“Everything was perfect and actually more than what we expected. We had been in the area had booked a room at a hotel but then we heard about West End Flats, we checked it out and we were very impressed. On the other hand, we had booked a hotel online and not really satisfied with it. We are, ordinary people, but we still like a room that is clean and does not have a horrible smell.It's just we had booked it in already checked in. It was too late to get reimbursement. It was worth the one time...

“Limited breakfast”

“Chambre très confortable, mais la toilette laissait couler de l’eau à toutes les minutes. Nous avons averti les gens concernés. On nous a offert de changer de chambre, mais nous étions déjà déballés et installés. La porte fermée c’était moins bruyant. En espérant que le problème sera réglé pour les suivants. Petit déjeuner copieux et tout sentait bon, même dans les corridors. À recommander ”

“Room very clean staff great food good & reasonable price ”

“No complaints from me. ”

“Room was spacious and conveniently located ”

“Staff was friendly. Room very clean. Definitely one of the better price friendly places ive stayed in the roanoke area ”

“The staff was excellent and the room was extremely clean.”