Hotel a New Castle

“Location and cleanliness.”

“This hotel is one of the best low-key hotels I've ever stayed at. Very modern with simple decor. I absolutely love that the rooms had flooring rather than carpet. Every aspect of this property was extremely clean. The staff were so helpful and efficient. Check in and check out was an easy, seamless process. I will be looking for more Avid by IHG hotels in the future. Great hotel!”

“Great stay”

“Room had an odor of old socks”

“Bugs in room. Stain on wall. Hole in pillowcase. Only window is to parking lot. No privacy if drapes are open.”

“Booked and paid early, arrived late. If not, i would have cancelled the room and stayed elsewhere. The hallway leading to the room had a roach crawling on the wall and smelled like damp carpet and smoke. When we opened the door to the room it smelled even worse. The floor (even the carpet) was sticky. We had to turn the AC down to 65 to get the room temp down under 75, and it ran continuous. This was the worst room I have ever stayed in.”

“Staff was very helpful, welcoming, and the room was very comfortable. Easy parking.”

“Moderno e pulito con bella piscina e camera spaziosa Ottima colazione ”

“The staff of the Baymont is exceptional. Quick to cheerfully address any and all concerns. My stay was wonderful. The parking was well-planned; plenty of spaces, including Handicap.”

“While the hotel and room was very clean, the televisions didn't work properly. I called front desk and they came up. Till they got there I switched remotes and we got one tv working properly. However we were told to give the 2nd tv a minute for the chanels and the person from the front desk left in a huff and left the door slam. We gave it 12 hours and still nothing. The cable was not connected properly and would require maintenance to fix it. The sofa bed didn't work properly either. I couldn't...

“Everything”

“All of the above.”

“My 2nd time staying there. Always quiet and clean.”

“Our room was clean and very spacious. The bed was super comfortable!”

“All good”

“Old and tired. Even though, they have just updated the bathroom. But still look not that clean. Carpet looks old. Rooms look dark and gloomy.”

“The front desk staff was very helpful on check in. We booked a king room with Expedia but it wasn't available on arrival. Apparently, there is a problem between Marriott and Expedia when handling some bookings where one does not communicate with the other. However, the staff was quick to correct the problem by upgrading us to a double queen which was fine with us. Cheers to the front desk team at this property!”

“Location and price”